Education
hello all
Organizer:
- Organized by
-
-
Reader’s Digest subscription renewal explained?
-
Reader’s Digest subscription renewal explained?
I noticed a charge for a Reader’s Digest subscription that I didn’t expect, and the issue isn’t showing up in my account. No confirmation email appeared after I paid, and the portal still shows me as a trial member. Since that charge hit my card, I would prefer clarity. I used their contact form weeks ago but haven’t heard anything. Has anyone run into this and actually had the situation clarified? Curious what made them investigate your account.
-
2 Replies
-
Hello and greetings — in my experience, seeing that renewal fee appear without any account update felt unsettling, so I consulted consumer feedback like https://readers-digest.pissedconsumer.com/review.html where reports surfaced about billing occurring even when membership status hadn’t changed. One commenter suggested sending the form details plus a screenshot of the portal status verifying the trial ended. I did exactly that—wrote a concise message listing my account email, trial date, and payment method along with a snapshot—and heard back from a rep the next business morning. They confirmed a system glitch, reversed the charge, and manually updated my subscription status. It seems clarity in documentation can guide them to investigate the issue thoroughly and resolve it quickly.
-
Finally, someone who knows what they’re talking about. Thanks a lot!
Log in to reply.